Refund and Returns Policy

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Introduction

At karachimartonline.com, we strive to ensure customer satisfaction. If you are not satisfied with your purchase, we offer a straightforward return and replacement policy.

Eligibility for Returns

You may return products within [insert time frame, e.g., 30 days] of receiving your order, provided that:

The item is unused and in its original packaging.
The item is accompanied by the original invoice or proof of purchase.

Non-Returnable Items

Certain items are non-returnable, including:

Perishable goods (e.g., groceries).
Personal care items (e.g., cosmetics, toiletries).
Customized or special-order items.

How to Initiate a Return

To initiate a return, please contact our customer service team at [Insert Contact Information] with your order number and reason for the return.

Refund Process

Once we receive the returned item, we will inspect it and notify you of the status of your refund. If approved, we will process the refund to your original payment method within 5 to 7 days

Replacement Policy

If you receive a damaged or incorrect item, please contact us within [insert time frame, e.g., 48 hours] of delivery. We will arrange for a replacement or refund as per your preference.